We have stated on our site, the terms and conditions that apply when you use our website. RichMattereals reserves the right to modify these terms and conditions from time to time. By accessing the site, you agree to be bound by terms and conditions in effect when you access the site, as shown in this section. 


 This site includes materials in many formats, including images, illustrations, audio clips, video clips and text. All of this information is protected by copyrights that are owned by RichMattereals LLC or its affiliates, or by someone who has licensed the material to RichMattereals LLC. You may not copy, download, reproduce, republish, upload, post, transmit or distribute in any way materials from this site. You also may not modify the materials or use the materials for any purpose other than your own personal, non-commercial, home use. Modifying or using the material in any other way is a violation of the copyrights and other intellectual property rights of the material owner. You also are prohibited from using the material on any other web site or networked computer environment. 


As a convenience to our customers, we have included links from our site to sites that are owned by entities that are not affiliated with  RichMattereals LLC. and the entities affiliated with  RichMattereals LLC. do not operate or control the content of these sites. We also do not control the goods or services offered through these sites. When you access one of these sites through a link on the  RichMattereals LLC site, you do so at your own risk. When you click on the  RichMattereals LLC link to the other site, you actually leave the  RichMattereals LLC site. So,  RichMattereals LLC. and its affiliates expressly disclaim any liability for any injury you experience while you are in one of these other sites. 


Neither RichMattereals LLC. nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided on  RichMattereals LLC or from the use of, or the inability to use, RichMattereals LLC. information. You specifically agree that RichMattereals LLC., is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with  RichMattereals LLC or any information on the site, or with any of these Terms and Conditions of  RichMattereals LLC., your sole and exclusive remedy is to discontinue using  RichMattereals LLC.

Shipping & Shipping Charge Refunds

Shipping and delivery should take 7-14 Business days. *Due to the epidemic it may take longer than usual*

We work hard to ensure that every order is filled correctly and that products we send are free from defects. If we do make a mistake, you may return your item by mail for a refund of the purchase price. 


Only Richmattereals.com purchases with a customer receipt and shipped to the continental United States are processed by mail. With the Order Confirmation and within 30 days of order receipt:  We’ll issue a refund on the credit/debit card in which you placed the order. Refunds take 5-10 days to appear on a customer’s statement. Customers will immediately receive a receipt via e-mail correspondence.
PayPal issues up to 180 days after the original payment was sent